
FAQ
We provide a responsive service. With that in mind, this is the quickest way to get answers to your questions about fire alarms, fire detection, fire extinguishing and site security systems.
What types of fire alarm systems do you install?
We install a wide range of fire alarm systems, including conventional, addressable, and wireless systems tailored to meet the specific needs of your property.
Do you provide maintenance and servicing for fire alarm systems?
Yes, we offer comprehensive maintenance and servicing packages to ensure your fire alarm system operates efficiently and complies with regulations.
Do you provide Risk Assessments and Consultations?
Conducting fire risk assessments and offering expert advice on system design and placement to meet specific building requirements.
Do you provide Fire System Design?
Customised fire alarm system designs based on site surveys, building layouts, and regulatory requirements.
Do you provide Fire extinguisher Maintenance/Servicing?
Fire extinguisher servicing in London, Milton Keynes, Oxford, Buckinghamshire, Bedfordshire and all surrounding areas in the South East.Clients range from Universities and NHS to small business owners.
Do you provide Emergency Lighting?
Emergency escape lighting systems should be regularly tested and properly maintained. The Systems should also be designed and installed correctly in accordance with BS5266.
How often should a fire alarm system be serviced?
Fire alarm systems should be serviced at least twice a year, depending on the system type and building requirements. Regular maintenance ensures reliability and compliance.
Can you upgrade an existing fire alarm system?
Absolutely. We can assess your current system and recommend upgrades to improve reliability, functionality, or compliance with updated fire safety standards.
Do you install fire alarm systems in residential properties?
Yes, we provide fire alarm systems for both residential and commercial properties, ensuring safety in all environments.
What is the process for getting a fire alarm system installed?
Our process includes an initial consultation, site survey, system design, installation, testing, and commissioning. We work closely with you at every stage to meet your needs.
Will the installation of fire alarm systems disrupt my business?
We understand the importance of keeping your business operations running smoothly. That’s why we work closely with you and your team to plan the installation process, ensuring minimal disruption.
What happens if my fire alarm system develops a fault?
If your system develops a fault, contact us immediately. We offer emergency support 24-hour support, 365 days of the year and can provide repairs or advice to resolve issues promptly. The emergency number is: 0844 248 1734
Can you integrate fire alarms with other safety systems?
Yes, we can integrate fire alarm systems with other safety and security systems, such as access control, emergency lighting, and CCTV.
Do you offer wireless fire alarm solutions?
Yes, we provide cutting-edge wireless fire alarm systems that offer flexibility and minimise disruption during installation.
How do I know what type of fire alarm system I need?
Our team will conduct a site survey and risk assessment to recommend the most suitable system for your property and its specific requirements.
What is included in your fire alarm testing and commissioning service?
Our testing and commissioning service includes thorough system checks, functional testing of devices, and certification to ensure the system is ready for use.
How long does it take to install a fire alarm system?
Installation times vary depending on the size and complexity of the project. We’ll provide a detailed timeline during the consultation phase.
Do you provide training on how to use the fire alarm system?
Yes, we offer training sessions to ensure you, and your team are confident in operating and testing the fire alarm system.
Do you work on large commercial projects?
Yes, we have extensive experience working on projects for schools, hospitals, retail spaces, offices, and other large commercial buildings. Check out our case studies for projects we have worked on.
How can I get a quote for a fire alarm system?
You can contact us via our website, email, or phone to arrange a consultation and site survey. We’ll provide a detailed, no-obligation quote based on your requirements.
What should I do if the fire alarm is triggered accidentally?
Follow your building’s fire evacuation procedure, and once it’s confirmed to be a false alarm, contact us for guidance or system resetting.
Why should I choose your company for my fire alarm needs?
With 30 years of experience, a commitment to compliance, and a focus on customer satisfaction, we provide reliable fire safety solutions tailored to your needs.